Welcome to the Au Naturel Pet Food website (the “Site”). By accessing or using our Site, you agree to comply with these Terms of Use (“Terms”). If you do not agree with these Terms, please refrain from using our Site.

1. About Us

Au Naturel Pet Food is a UK-based provider of natural and healthy pet food. 

2. Acceptance of Terms

By using this Site, you confirm that you:

• Are at least 18 years old or have the consent of a parent or guardian.
• Have the legal capacity to agree to these Terms.

3. Use of the Site

You agree to:

• Use the Site for lawful purposes only.
• Refrain from transmitting any harmful or malicious code.
• Avoid engaging in activities that disrupt or harm the Site.

We reserve the right to suspend or terminate access if these Terms are violated.

4. User Accounts

To access certain features, you may be required to create an account. You are responsible for:

• Keeping your login details secure.
• Ensuring the accuracy of the information provided.

We reserve the right to suspend accounts that violate these Terms.

5. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is owned by Au Naturel Pet Food or licensed to us. You may not:

• Reproduce, distribute, or modify any content without our written consent.
• Use our trademarks without prior authorization.

6. Orders and Payments

By placing an order, you agree to:

• Provide accurate payment information.
• Accept that orders are subject to availability.
• Comply with our refund and cancellation policy.

We reserve the right to cancel orders for any reason, including pricing errors or stock limitations.

7. Third-Party Links

Our Site may include links to third-party websites. These links are provided for your convenience, and we are not responsible for the content or practices of these external sites.

8. Disclaimers

We strive to ensure the accuracy of information on our Site but do not guarantee that it is free from errors. To the extent permitted by law:

• The Site is provided on an “as-is” basis.
• We disclaim all warranties, express or implied.

9. Limitation of Liability

To the fullest extent permitted by law, Au Naturel Pet Food shall not be liable for:

• Indirect, incidental, or consequential damages arising from your use of the Site.
• Loss of data or profits resulting from technical issues or unauthorized access.

10. Indemnification

You agree to indemnify and hold Au Naturel Pet Food harmless from any claims, damages, or losses arising from your breach of these Terms.

11. Privacy

Your use of the Site is also governed by our Privacy Policy. Please review this policy to understand how we handle your data.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the UK courts.